Payment: Payment is via PayPal or Credit/Debit card. We do not see, store or retain any of your sensitive personal information.
Delivery and Shipping: Postage and Packaging is based on weight per delivery address to Ireland and Northern Ireland. If you are having trouble ordering for delivery to Northern Ireland as my site doesn't recognise some UK addresses, please email me at [email protected]. Postage to the UK is a set rate of €8 per order.
Shipping is usually within 3-4 days to Ireland and Northern Ireland and 5-7 days to the UK. Please check website for updated shipping times at Christmas time.
Please ensure that accurate and correct details are entered at the time of purchase including post codes.
Cancellation and Returns: You have the right to cancel your purchase within 7 days of ordering. You may do so by emailing us using the contact form or in writing. In the case of your order already being dispatched we ask you to return your unopened and unused item(s) in its original packaging including a printout of our confirmation email. We kindly ask you to do so within 7 days of receiving your order. (Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error).
Damaged Goods: In the event of receiving damaged goods, please contact us within 48 hours to advise of such, please forward a photo of how you received your goods to butterflyd[email protected] including details and description of damage.